Customer Proof & Case Studies

Real cooperation in a need–solution–result form, plus long-term trust built on repeat orders. Verifiable results instead of vague promises.

Need · Solution · Result

Customer case studies

Feed additives · Germany CS-FD150

German premix feed producer

Need
Caking during bulk silo storage; incumbent anti-caking agent needed 2.0% dosage yet still clumped after 6 weeks, causing ~4 hours of dispensing-line downtime per month.
Solution
Censil Silica recommended CS-FD150, a high-porosity precipitated silica (BET 180 m²/g, low tapped density). At 0.8% dosage it out-performed the previous agent at 2.0%, validated over a 90-day trial across three production runs.
Results
  • Dosage reduced 60% (2.0% → 0.8%)
  • Zero caking incidents in 12-month follow-up
  • Annual silica cost down 18%
  • Dispensing line OEE 92% → 97%
“We switched 18 months ago and haven't had a single silo blockage since. Your technical team came to our plant in Lower Saxony twice during the trial — that level of support is rare.” — Klaus M., Production Director, Germany
Oil refining · Spain CS-OE550

Spanish olive oil refinery

Need
Water degumming left residual phospholipids at 18–22 ppm on 200 t/day of crude pomace oil, forcing over-bleaching that raised bleaching-earth use and neutral-oil loss.
Solution
CS-OE550 silica hydrogel (BET 400–600 m²/g, pore volume 1.2 mL/g) dosed at 0.12% w/w into pre-bleaching, adsorbing phospholipids and trace soaps ahead of the bleaching-earth stage.
Results
  • Residual phosphorus consistently below 5 ppm
  • Bleaching-earth consumption down 35%
  • Filter cycle extended 4 h → 7 h
  • ~EUR 48,000 annual savings
“The bleaching earth savings alone paid for the silica in the first quarter. We've since recommended CS-OE550 to two neighboring mills in the cooperative.” — Javier G., Plant Manager, Spain
Historical project · South Korea CS-DC300

Korean K-beauty skincare brand

Need
Needed a soft-focus silica microsphere for cushion foundations without a heavy, cakey finish, and were frustrated by batch-to-batch particle-size variance from their existing supplier.
Solution
CS-DC300 (5–7 µm spherical silica, oil absorption 80–100 mL/100g) introduced as the sole powder-phase filler; three pre-formulation samples with PSD certificates let the lab run stability tests within the same month.
Results
  • Soft-focus panel score 4.2/5 vs 3.1/5 prior
  • Batch-to-batch particle size CV 12% → under 4%
  • Passed 3-month 45°C stability first attempt
  • Adopted into 2 further SKUs within 6 months
“Every batch of CS-DC300 behaves the same in our oil-phase dispersion — no reformulation surprises. The blurring effect? Our sales team noticed before we told them.” — Soo-jin L., R&D Formulator, South Korea
Food powder · Indonesia CS-FC200

Indonesian seasoning manufacturer

Need
Severe caking in spice-blend sachets bound for humid export markets; caking-related returns from Malaysia and UAE distributors reached ~3.2% of export volume.
Solution
CS-FC200 food-grade anti-caking silica (BET 200 m²/g, FCC and EU 231-545-4 compliant) added at 0.6% to the top three export SKUs, validated with 40°C / 75% RH humidity-chamber tests on treated vs untreated samples.
Results
  • 4-week humidity test: treated free-flowing, control blocked
  • Caking returns 3.2% → under 0.3%
  • No taste/aroma impact (triangle test passed, n=60)
  • Expanded to 7 further export SKUs within 12 months
“We export to 15 countries with very different climates. CS-FC200 is the first anti-caking agent that actually holds up across all of them.” — Budi S., Quality Assurance Manager, Indonesia

*Case studies reflect real customer engagements. Company names are withheld for confidentiality; named references available under NDA on request.

Customer visits & audits

Customers at our plant

We welcome customers and partners to audit our Longyan facility — safety briefing, shop-floor walkthrough, QC laboratory and technical review. Seeing the process first-hand is the fastest way to build trust, and audits can be arranged on request.

Customer factory visit — Safety briefing
Safety briefingPPE and safety-first orientation before entering the plant.
Customer factory visit — Reaction workshop
Reaction workshopWalking the precipitation and reaction line on the shop floor.
Long-term cooperation

Trust built on repeat orders

They didn't just hand over one grade — they asked about our process first, then arranged comparison samples. After the first consolidated order, we've repeated into a third grade.
Premix plant · procurement managerSoutheast Asia
Dephosphorization and bleaching-earth use are what we care about most. Their combined approach helped us work out the total cost clearly — more reliable than pure price comparison.
Independent refinery · production managerMiddle East
Multi-gradeSingle-customer repeat structure
1–3 daysSample dispatch
6Track validation systems
ConsolidatedLight first-order entry